Tips for Cisco 7941 & 7961 phones

PERFORMING A LOCAL CONFIG FILE RESET ON CISCO 7941, 7961 IP PHONES
Follow the steps below remove the security files from your Cisco 7941, 7961 IP phone:
1.    Press the Settings button.
2.    Go to Security Configuration and select Trust List.
3.    Select ITL File.
4.    Enter the sequence * * #
5.    Phone should show Settings Unlocked, and a soft button in the lower right “More”
6.    Press the More soft button.
7.    Press the Erase soft button.

PERFORMING THE FACTORY RESET ON CISCO 7941, 7961 IP PHONES
Follow the steps below to successfully factory reset your Cisco 7941, 7961 IP phone:
1.    Unplug the power cable from the ip phone and then plug it back in.
2.    Immediately press and hold # and when the Headset, Mute and Speaker buttons begin to flash in sequence, release the # button.
3.    At this point, you’ll notice the Headset, Mute and Speaker buttons flash in sequence, indicating that the ip phone is waiting for you to enter the reset sequence.
4.    Press 123456789*0# to begin a soft reset or 3491672850*# to begin a hard reset. If you accidentally press a key within the sequence twice e.g 1123456789*0#, the ip phone will still accept the code and begin the reset. If an invalid key is pressed, the phone will continue its normal startup procedure.
5.    Once the correct key sequence is entered the ip phone will display the following prompt and begins its reset process:  Upgrading